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We asked to simply have a quote for our company to move to their full training and event suite with a couple of add ons. We contacted the sales number at the WebEx website and were informed that this guy created a fake company to generate the quote.
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We asked him to correct this and to date, he has not only not corrected it, he continually requests that we sign an agreement with this incorrect info and blames WebEx IT for the problem.
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Instead of giving us a quote to upgrade our service, he generated a quote with our company name misspelled and with an incorrect address. We wanted to upgrade our service so we contacted our sales rep. We have been using WebEx for a number of years. Sales team is preventing an upgrade purchase Two stars and thats being generous only because it finally worked on 5th try and worked fine the fist time. Then they have NO indication of what they are for or any help to accomplish a simple task. completely un user friendly and dumb icons that you have to just know to click screen randomly to get them to pop up. I clicked just about everywhere before almost giving up when it finally disappeared. I was about ready to throw iPad out the window at this point. So my hosts screen is completely blocked by this annoying overlay with no exit or X or minimize or any way to get rid of. Each time an annoyingoverlay pops up with some notification that the screen is being shared but NO WAY to get rid of it. Took 5x to finally get to see other persons screen. Still very little advice of what you should do to simply VIEW ANOTHER PERSONS SCREEN. Had to click several of them to find where to share screen. Next icons show with ZERO note of what they do. Like ai should just know this.dumb UI there. She says click anywhere on screen to see icons. Just phone icons of who is in the meeting.
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Being new to this I asked how to as there are NO icons nor instructions how to do this. Host asked me to share screen so I could see what she’s doing. Had used it once in past and WORKED FINE. Joined Webex meeting via link with app already installed. I take a lot of my calls while outside on walks with my dogs during the COVID-19 shut down, so it would be nice to be able to quickly mute/unmute myself without unlocking my phone (the Watch app isn’t always responsive). When I’m on a meeting with Microsoft Teams, I get the same lock screen as I would if I were in a phone call, with a mute button, video button (instead of FaceTime), etc. If I were to ask for an additional feature, it would be to integrate with the iPhone phone app. Genius! Something Apple should adapt for their normal phone functionality. I especially love that there is an Apple Watch app when you’re in a meeting, the Watch app pops up and is basically just a large mute/unmute button. I attend all of my WebEx meetings exclusively on iPhone app now so that I can keep working separately on desktop during meetings. Most audio issues I’ve experienced are caused from users: bad microphone, not talking close enough to microphone, not muting themselves when dialing in, etc. I’ve never experienced any issues related to the app. Cisco Webex may collect meeting usage data and personal information, such as your email address, from your computer or device. Ğasily sign in using Face ID or Touch IDīy installing this application, you are accepting the Terms of Service () and Privacy Statement () and are consenting to receive communications, updates, and upgrades for Cisco Webex services.Share your content (including 3-D files) or screen to everyone.
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